We aim to provide completely transparent service to all clients in every stage of the loan process. Whether you have a simple question about the repayment process or a more detailed question about the exact terms of your property tax loan, our professional team will provide whatever assistance our clients need.
We’re proud of the property tax loan solutions that we offer to our clients. We firmly believe all Texas property owners can benefit from using our product, and we stand behind it 100%. For this reason, we have nothing to hide. From the beginning making your final payment, we will never try to hide information or mislead our clients. Doing so is not only dishonest, but fundamentally contradicts our values and the way we do business.
We believe transparency is the key to trust, and trust is the foundation of any strong relationship. At PropertyTaxLoanPros.com, we value our clients for the people they are and the people their businesses serve. We seek to foster a lasting business relationship with every client that contacts us.
No relationship can succeed without trust, and trust requires transparency. This is why, at PropertyTaxLoanPros.com, you will know every detail of your loan and its status at all times.
Honesty is another key component of trust, and our commitment to honesty is related to our commitment to transparency. Both of these commitments are fundamental to our goal to always put our clients in the best place to succeed.
Honesty, to us, not only means keeping our clients totally apprised of their loan situation after we’ve made the loan, but it also means declining to lend to clients in the first place if we do not feel we would be able to help that particular client in a way that works with their personal financial circumstances. This is why we diligently and holistically evaluate each client during the application and approval process.
Our clients are more than just a credit score or a number on a spreadsheet. They are real people with real families, friends, goals, and aspirations. They are real businesses that employ real people, enabling those people to provide for themselves and their families. Our clients come from all backgrounds. We’re aware that no two clients are the same, and that many have suffered financial hardships that were caused by events totally outside their control.
We look past superficial indicators of clients’ potential for success and instead evaluate each potential client as a whole. No one should be defined by past mistakes or factors outside of their control. Putting forth the effort on the front end to get to know every potential client helps us be sure that we will be able to offer a product that works with that client’s personal financial situation and sets the client up for success.
The dictionary defines integrity as a “firm adherence to a moral code.” To us, the concept of integrity is quite simple: serve our clients as we would want to be served.
At PropertyTaxLoanPros.com, our goal is to make money. That’s the goal of any business. But we aim to do so in a way that is both ethical and helpful. We firmly believe the pursuit of profit and of the common good are not mutually exclusive; we believe they often go hand in hand!
We are dedicated to providing the highest caliber of service. To us, “I don’t know” is not an acceptable answer. But “I don’t know, I’ll go find out and get back to you” is. In this respect, integrity means owning up to our mistakes and having the humility to admit that we don’t know everything. Business, like life, is a journey, not a destination and there are lots of stops along the way. Part of building a relationship with our client means learning together in pursuit of our mutual goal.
While we are experts in our field, no one is perfect. We are the first to admit that we are not. But we are constantly improving and constantly seeking perfection, and it’s our commitment to transparency, honesty, and integrity that compels us to share these things with you.